×
316
Fashion Jobs
MEDCIS PATHLABS INDIA PVT LTD
Medcis Path Labs is Hiring For Pathology Area Sales Manager-Chennai
Permanent · Chennai
TIME TECHNOPLAST
Area Sales Manager
Permanent · Andheri
LIFE TURN MANAGEMENT CONSULTANT
sr. Manager Production - Sricity, Tada - Mnc Company - Engineering Ind
Permanent · Tada
MCKENZIE
Hiring For Retail Store Merchandiser / Manager
Permanent · Chennai
V2B GLOBAL CONSULTANTS
sr Technician Apparel -Buying Office
Permanent · Gurugram
MANPOWERGROUP SERVICES INDIA
Opening || Horeca Sales Manager || Kolkata
Permanent · Kolkata
ADIDAS
Senior Product Owner - Machine Learning & ai
Permanent · GURUGRAM
ADIDAS
Senior Technology Consultant - Omnichannel
Permanent · GURUGRAM
PUMA
Manager- Warehouse (B2C)
Permanent · Bengaluru
HARMAN FINOCHEM
sr. Manager- Api Production For Srp With Leading Pharma @ Aubad
Permanent · Aurangabad
PNB HOUSING
Area Sales Manager
Permanent · Thane
PNB HOUSING
Area Sales Manager
Permanent · Pune
JM FINANCIAL HOME LOANS LTD
Area Sales Manager - Home Loans
Permanent · Chennai
DANIEL WELLINGTON
IT Support Specialist
Permanent · MUMBAI
DBS BANK
Hiring For Area Sales Manager - Gold Loan
Permanent · Karaikal
DBS BANK
Hiring For Area Sales Manager - Gold Loan
Permanent · Thiruvarur
DBS BANK
Hiring For Area Sales Manager - Gold Loan
Permanent · Tirunelveli
AVANTOR
Area Sales Manager- Lab Consumables
Permanent · Pune
ADIDAS
Manager Brand Activation Originals
Permanent · GURUGRAM
ZACH LIFESTYLE PVT. LTD.
Manager - Content & Social Media
Permanent · MUMBAI
NEW ALFA INTERNATIONAL
Foundry Production Manager
Permanent · Dubai
MEDCIS PATHLABS
Medcis Pathlabs is Hiring For Pathology Area Sales Manager
Permanent · Visakhapatnam
By
Reuters
Published
Jan 8, 2015
Reading time
2 minutes
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

Marks & Spencer's Christmas spoiled by online delivery woes

By
Reuters
Published
Jan 8, 2015

LONDON, United Kingdom - Marks & Spencer missed Christmas sales forecasts, hit by delivery problems at its online business and raising fresh questions about chief executive Marc Bolland's turnaround strategy for Britain's biggest clothing retailer.

The 131-year-old mainstay of Britain's shopping streets said on Wednesday same-store sales of general merchandise, which includes clothing, gifts and homewares, plunged 5.8 percent in the 13 weeks to Dec. 27.

That was the fourteenth consecutive quarterly decline; below the 3 percent drop expected by analysts and also signalled a weaker performance than arch-rivals Next and John Lewis.

"Once Britain's greatest retailer, M&S is fast becoming an also-ran," said John Ibbotson, director of retail consultants Retail Vision.

"The quality, price and website of its clothing arm are simply not good enough compared to the ever buoyant Next. M&S is still also confused about its target market -- young or old?"

At 0850 GMT, M&S shares were down 3.4 percent at 447.4 pence, the biggest drop on the UK's benchmark FTSE-100 index and wiping out some of the 10 percent gain over the last 13 weeks.

"We had a difficult quarter in general merchandise, dominated by unseasonal conditions and an unsatisfactory performance in our e-commerce distribution centre," Bolland said in a statement.

M&S said in December its new online distribution centre was struggling to cope with demand in the run-up to Christmas, resulting in no next day deliveries and longer waits for customers.

M&S.com sales fell 5.9 percent in the quarter.

Bolland was poached from grocer Morrisons in 2010 to turnaround M&S's general merchandise business. But while a new clothing team has won positive reviews in the fashion press, it has yet to deliver a sustainable improvement.

In its food business, which contributes over half of group sales, M&S said a 0.1 percent rise in like-for-like sales outperformed the wider grocery market. But it was still lower than the 0.9 percent increase analysts had expected.

"Like Tesco, it (M&S) needs radical change, but have the management team got the courage to implement it?" Ibbotson asked, referring to the far-reaching turnaround plan announced by Britain's biggest retailer on Thursday.

Bolland is trying to wean M&S off heavy discounting in its general merchandise business and said this had allowed it to keep gross profit margin guidance for the full financial year.

Analysts said this, as well as a reduction in the expected increase in annual operating costs, would probably keep full-year profit forecasts unchanged around 640-650 million pounds.

© Thomson Reuters 2023 All rights reserved.