×
148
Fashion Jobs
NIKE
India Sports Marketing Manager
Permanent · Bengaluru
NIKE
Senior Dynamic Application Security Tester – Cis, Icc, India
Permanent · Bengaluru
NIKE
Lead Technical Product Manager – p&m, Icc, India
Permanent · Bengaluru
NIKE
Lead Product Manager, India – ed&a Icc
Permanent · Bengaluru
PVH
Manager, Business Solutions
Permanent · Bengaluru
NIKE
Senior Product Manager - Enterprise Service Management (Esm), India – Tech Ops Icc
Permanent · Bengaluru
NIKE
Identity And Access Management (Iam) Security Operations Engineer, India – Cis Icc
Permanent · Bengaluru
NIKE
Application Security Architecture Consultant, India - Cis Icc
Permanent · Bengaluru
NIKE
Expert Security Incident Coordinator, India – Cis Icc
Permanent · Bengaluru
NIKE
Senior Security Engineer, India – Cis Icc
Permanent · Bengaluru
SS HOMME - SARAH & SANDEEP
Marketing And PR Intern
Internship · MUMBAI
TARAMA
Graphic Designer
Internship · MUMBAI
MASAR GROUP
IT Support
Permanent · DUBAI
NIKE
Sap Security Engineer – Sec Tech, Icc, India
Permanent · Bengaluru
TLM CONSULTANCY
Merchandising Assistant
Internship · MUMBAI
NIYOSSHIC LUXURY CONSULTANCY
Social Media Intern
Internship · MUMBAI
NIYOSSHIC LUXURY CONSULTANCY
PR Assistant
Internship · MUMBAI
NIKE
Senior Dev Ops Engineer – Sec Tech, Icc, India
Permanent · Bengaluru
OUTHOUSE JEWELLERY
Communication Designer
Permanent · MUMBAI
OUTHOUSE JEWELLERY
Store Manager
Permanent · NEW DELHI
NIKE
Senior Sap Application Engineer- Sec Tech, Icc - India
Permanent · Bengaluru
MAC
Make up Artist - Mac - Nykaa Pacific Rajori
Permanent · Delhi
By
Reuters
Published
Aug 7, 2018
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

Facebook in talks with banks to expand customer service

By
Reuters
Published
Aug 7, 2018

Facebook Inc said on Monday it is in talks to deepen links with banks and financial institutions, saying it can help the firms improve their customer service.


The social media company said users of financial firms such as PayPal, Citibank and American Express could link their financial accounts with Facebook’s Messenger and chat with a customer service representative.

The Wall Street Journal had reported that Facebook had asked banks to share detailed financial information about their customers, including card transactions and checking-account balances.

A Facebook spokeswoman said the company could see some financial information from such users if they choose to opt-in, but did not use it for “advertising or anything else”.

“We’re not using this information beyond enabling these (customer service) types of experiences,” Facebook said in a statement. “A critical part of these partnerships is keeping people’s information safe and secure.”

The Journal report said Facebook over the past year has asked JPMorgan Chase, Wells Fargo & Co, Citigroup Inc and U.S. Bancorp to discuss potential offerings it could host for bank customers on Facebook Messenger.

“The idea is that messaging with a bank can be better than waiting on hold over the phone,” the company said.

© Thomson Reuters 2021 All rights reserved.