Snapdeal partners with Cashfree Payments
E-commerce platform Snapdeal has announced its partnership with India’s leading payments and API banking solutions company, Cashfree Payments, to enable instant processing of refunds against Cash on Delivery (CoD) orders.
With this partnership, Snapdeal will offer its customers a seamless and fast refund process, where they can get their refund instantly or later as per their own choice, either to their bank accounts or to their preferred wallets.
Commenting on the partnership, Sarvartha Kanchan, vice president - supply chain management and customer experience at Snapdeal in a statement said, “We endeavour to provide a delightful experience to our users at all touchpoints. For our users, who prefer the convenience of cash on delivery, we wanted to provide an equally efficient, yet secure refund process. Through our integration with Cashfree Payments, we offer our buyers the convenience to directly add the required details to their “Cashgram” and receive their refunds when and how they want, including on weekends and outside banking hours.”
Reeju Datta, co-founder at Cashfree Payments added, “In a customer journey, providing a seamless payment experience is critical. And issuing refunds, especially to Cash on Delivery (CoD) customers, has been one of the concerns for e-commerce businesses. We are delighted to partner with Snapdeal to enable a seamless CoD refund experience for their customers.”
Snapdeal has recently introduced several partnerships to augment its services for buyers in smaller cities. The business recently tied up with BoB Financial and NPCI to launch co-branded, contactless RuPay credit cards targeted at non-metro consumers.
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