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Published
Apr 6, 2020
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Shopclues launches contact-less delivery services, suspends COD payment

Published
Apr 6, 2020

E-commerce firm Shopclues has started contact-less delivery services and suspended its cash-on-delivery (COD) payment mode on its portal, as part of precautionary measures amid the coronavirus pandemic.
 

Shopclues launches contact-less delivery services, suspends COD payment - Shopclues


The company wants to ensure safety and hygiene by minimizing people-to-people contact, as part of the guidelines of the authorities and health officials.
 
Shopclues recently started its operations and will be selling food items, medicines, and medical equipment to its customers located across the country during the 21-day lockdown period. Essentials such as sanitizers, masks, packaged foods, groceries, and personal hygiene products will be available for purchase on its platform.

Commenting on the initiative, Vikrant Pathak, senior director, logistics at Shopclues in a statement said: “The safety of our employees and customers is of utmost priority for us. To curb the spread of this virus we have to fight it. We are delivering our products to our customers while adhering to all government guidelines.”
 
“We are using thermal scanners to monitor our staff’s temperatures and have provided them with essential safety items like masks, gloves, and sanitisers. We also have soap dispensers with a sufficient number of basins across our offices and warehouses,” he added.
 
The Gurugram-based Shopclues has more than 350 employees and 7,00,000 merchants across the country. It claims to have a customer base of over 60 million customers in India.

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