Paytm withdraws 2% fee on wallet top-up via credit cards

By

Maverick Martins

Published
Mar 10, 2017

Paytm has withdrawn the 2% fee on adding money to mobile wallets using credit cards, merely two days after introducing the levy.

The Alibaba-backed company had introduced the fee on 8 March after it found multiple users using its platform to get free credit by using credit cards to top up their mobile wallets and then transferring the money back to their bank accounts at zero transaction cost.

“Keeping the millions of customers’ and merchants’ interest as utmost priority, the company has decided to remove the 2% fee and announced that it will be using a series of features and constantly target the misuse,” Paytm said in a statement.

The company is also strengthening the team that focuses on identifying and blocking various types of misuse. “Our topmost priority has always been our users and are honored that they choose to transact on Paytm. We are steadfast in our resolve to enable millions of Indians become part of the digital and financial inclusion revolution,” Paytm senior vice-president Deepak Abbot said.

Mobile wallet companies have to pay charges to card networks and issuing banks when consumers use their credit cards and so lose money if users simply add money from credit cards to wallet and transfer the same to the banks.