Paytm Mall sends legal notice to Cyble following data breach report
E-commerce platform Paytm Mall has sent a legal notice to U.S.-based cybersecurity startup Cyble Inc and accused it of slander for publishing a data breach report about the business.
Paytm Mall stated on September 4 that it will initiate defamation proceedings against Cyble Inc unless the business makes public clarifications on its recent report on Paytm Mall, ET Bureau reported. Cyble had published a blog post online stating that Paytm Mall had experienced a security breach and that a group of hackers named ‘John Wick’ were able to access Paytm Mall’s database, which contains private information.
Paytm Mall stated that Cyble’s claims are false and has accused the business of failing to conduct due diligence to verify the facts in its report, stating that this amounts to slander. Failing to comply with its cease and desist order will result in criminal and civil suits, Paytm Mall said.
Stating that it has received Paytm Mall’s notice, a Cyble spokesperson told the Economic Times: “In this regard, Cyble states that the said notice is under review and a suitable reply shall be given to Paytm Mall placing on record all the relevant facts and its stand.”
As consumer trust is one of the most important aspects of e-commerce business, Paytm Mall is keen to show that its database is safe. The online store, which retails products ranging from apparel to electronics, recently announced that it will shift its operations from Noida to Bengaluru.
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