Published
Jan 27, 2020
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Paytm files FIR with Noida police to fight online fraud

Published
Jan 27, 2020

Online payments business and e-commerce platform, Paytm, has filed a first information report against, and handed over, more than 3,500 numbers through its Paytm Payments Bank arm, to combat online fraud.

Paytm believes that banks and telecom authorities must link to fight online fraud - Paytm- Facebook

 
Paytm Payments Bank filed a FIR at the Noida police cyber wing against over 3,500 phone numbers, which it alleges are linked to online fraud, TNN reported. The business also handed the numbers over to the Telecom Regulatory Authority of India, the government’s Ministry of Home Affairs, and the cybersecurity agency CERT-In. 
 
The business had previously reported that a number of criminals have contacted Paytm users pretending to be from Paytm itself and gleaned customer information and used it to steal money. As fraud is one of the chief concerns for online shopping and online payments, the business hopes that the relevant authorities will take measures to combat fraud. 

Paytm requested that TRAI links with financial institutions to ensure that phone numbers and shortcodes engaged in fraudulent activities be blocked. Combating online fraud is seen as a necessary step to encourage growth in the Indian e-commerce market.
 
“Telecom operators should be directed to have stringent control on the issuance of shortcodes for bulk messages to companies,” Paytm Payments Bank’s managing director and CEO Satish Gupta said in a statement, TNN reported.

“There is also a need to blacklist companies permitting such SMSs to be sent.”

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