Logistics company Maersk introduced its online shipping facility named Twill to participants at an online webinar recently conducted in collaboration with the Sri Lanka Export Development Board. Twill aims to offer small and medium-sized enterprises with a simple, reliable, and easy-to-use online platform to manage their logistics efficiently.

The objective of the webinar was to provide information on easy online shipping methods available for SME exporters in Sri Lanka, according to a joint press release by the EDB and Maersk.

Twill is a tailor-made, end-to-end customer experience built to serve SMEs, and has over 5,000 active customers. The platform provides greater control of shipments by offering instant price quotes and booking, transparency and tracking services, simplified paperwork, and proactive customer care.

Twill customers can transport shipping containers port-to-port or door-to-door while offering a wide range of logistics solutions, from transportation to customs clearance. Customers are also assured to be individually assisted by Maersk throughout the process.

Achini Weerawardhana, acting director for the trade facilitation and trade information division, EDB, made the opening remarks at the webinar. Mariya Kaed, customer engagement manager, and Limasha Vitharana, customer success partner representing Maersk, explained and demonstrated the online platform to the participants.