×
148
Fashion Jobs
NIKE
India Sports Marketing Manager
Permanent · Bengaluru
NIKE
Senior Dynamic Application Security Tester – Cis, Icc, India
Permanent · Bengaluru
NIKE
Lead Technical Product Manager – p&m, Icc, India
Permanent · Bengaluru
NIKE
Lead Product Manager, India – ed&a Icc
Permanent · Bengaluru
PVH
Manager, Business Solutions
Permanent · Bengaluru
NIKE
Senior Product Manager - Enterprise Service Management (Esm), India – Tech Ops Icc
Permanent · Bengaluru
NIKE
Identity And Access Management (Iam) Security Operations Engineer, India – Cis Icc
Permanent · Bengaluru
NIKE
Application Security Architecture Consultant, India - Cis Icc
Permanent · Bengaluru
NIKE
Expert Security Incident Coordinator, India – Cis Icc
Permanent · Bengaluru
NIKE
Senior Security Engineer, India – Cis Icc
Permanent · Bengaluru
SS HOMME - SARAH & SANDEEP
Marketing And PR Intern
Internship · MUMBAI
TARAMA
Graphic Designer
Internship · MUMBAI
MASAR GROUP
IT Support
Permanent · DUBAI
NIKE
Sap Security Engineer – Sec Tech, Icc, India
Permanent · Bengaluru
TLM CONSULTANCY
Merchandising Assistant
Internship · MUMBAI
NIYOSSHIC LUXURY CONSULTANCY
Social Media Intern
Internship · MUMBAI
NIYOSSHIC LUXURY CONSULTANCY
PR Assistant
Internship · MUMBAI
NIKE
Senior Dev Ops Engineer – Sec Tech, Icc, India
Permanent · Bengaluru
OUTHOUSE JEWELLERY
Communication Designer
Permanent · MUMBAI
OUTHOUSE JEWELLERY
Store Manager
Permanent · NEW DELHI
NIKE
Senior Sap Application Engineer- Sec Tech, Icc - India
Permanent · Bengaluru
MAC
Make up Artist - Mac - Nykaa Pacific Rajori
Permanent · Delhi
Published
Jan 23, 2020
Reading time
2 minutes
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

LVMH launches 'delivery promise' in deal with OneStock

Published
Jan 23, 2020

LVMH is introducing a “delivery promise” feature, designed to boost the omnichannel shopping experience for consumers, beginning with one of its brands. The company, which owns Louis Vuitton, Christian Dior and now Tiffany, among others, is doing this via tech specialist OneStock’s agile order management technology “to offer a high-end service that aligns with customer expectations”.


LVMH and OneStock want to improve the shopping experience online


It means web shoppers will be able to view real time stock availability and choose a guaranteed delivery method based on the item selected. The options include ‘white glove’ same-day delivery, as well as collect-in-store within two hours. The customer is kept updated with an estimated delivery time. 

And importantly it’s also using the tech company’s ship from store, click-and collect-and return in-store capabilities. This is being ever more widely used by fashion retailers, and companies across the price scale have reported a boost to online sales as a result of implementing such features.

LVMH has launched the tech with just one of its brands, without disclosing specifically which one, in the US, and Europe will see it rolled out for the same brand during the rest of this year.

“The personalisation of the customer experience and in-store experience are two areas that we want to make exceptional, and where we want to improve the e-commerce services we offer,” said Laetitia Roche-Grenet, Business Synergies Director at LVMH. 
 
“The needs of the customer are paramount in the luxury sector, and brands often struggle to emulate the exclusive experience online they offer in-store,” OneStock’s CEO Romulus Grigoras added. “LVMH is a pioneer in a market undergoing digital transformation and fully understands what being omnichannel can mean for growth and profitability. It is adding fresh excitement to online and in-store purchasing, which will provide a genuine competitive advantage.” 

OneStock and LVMH have been working closely together in recent periods with the former having been selected to join the luxury giant’s start-up accelerator for technology businesses, known as La Maison des Startups. 

Copyright © 2021 FashionNetwork.com All rights reserved.