×
435
Fashion Jobs
BIANCA
Merchandise Planner
Permanent · MUMBAI
THE PHOENIX MILLS LTD.
Assistant Manager - Marketing & Communication
Permanent · BENGALURU
DAKS INDIA
Senior Manager Quality
Permanent · GREATER NOIDA
DAKS INDIA
Ppc Head
Permanent · GREATER NOIDA
DAKS INDIA
Production Manager
Permanent · GREATER NOIDA
JOBZ DADDY
Category Head
Permanent · GURUGRAM
BANNARI AMMAN SPINNING MILLS LTD
Senior Marketing Manager
Permanent · COIMBATORE
LIFESTYLE BRANDS
Area Manager-Projects Execution (Telangana &Amp; Andra Pradesh)-Hyderabad
Permanent · BENGALURU
ACME INTERNATIONAL LTD
Fabric Marketing Manager
Permanent · AHMEDABAD
SANGUINE CONSULTANTS
Senior Executive - Cosmetics Product
Permanent · DELHI
ASCENT HUMAN SOLUTIONS PVT. LTD.
Senior Executive - International Marketing
Permanent · DELHI
SHOPPERS STOP LTD
Zonal Marketing Head
Permanent · BENGALURU
AMAX PLACEMENT SERVICES
Candidate For Sales
Permanent · KANPUR
RELIANCE INDUSTRIES LTD
Territory Sales Manager
Permanent · KOTTAYAM
RELIANCE INDUSTRIES LTD
Territory Sales Manager
Permanent · KOLLAM
RELIANCE INDUSTRIES LTD
Territory Sales Manager
Permanent · KANNUR
RELIANCE INDUSTRIES LTD
Territory Sales Manager
Permanent · KOCHI
RELIANCE INDUSTRIES LTD
Territory Sales Manager
Permanent · PATHANAMTHITTA
RELIANCE INDUSTRIES LTD
Territory Sales Manager
Permanent · THRISSUR
RELIANCE INDUSTRIES LTD
Territory Sales Manager
Permanent · PALAKKAD
V2 RETAIL LTD
Line Supervisors
Permanent · GURUGRAM
V2 RETAIL LTD
Line Supervisors
Permanent · NOIDA

LVMH launches 'delivery promise' in deal with OneStock

Published
today Jan 23, 2020
Reading time
access_time 2 minutes
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

LVMH is introducing a “delivery promise” feature, designed to boost the omnichannel shopping experience for consumers, beginning with one of its brands. The company, which owns Louis Vuitton, Christian Dior and now Tiffany, among others, is doing this via tech specialist OneStock’s agile order management technology “to offer a high-end service that aligns with customer expectations”.


LVMH and OneStock want to improve the shopping experience online


It means web shoppers will be able to view real time stock availability and choose a guaranteed delivery method based on the item selected. The options include ‘white glove’ same-day delivery, as well as collect-in-store within two hours. The customer is kept updated with an estimated delivery time. 

And importantly it’s also using the tech company’s ship from store, click-and collect-and return in-store capabilities. This is being ever more widely used by fashion retailers, and companies across the price scale have reported a boost to online sales as a result of implementing such features.

LVMH has launched the tech with just one of its brands, without disclosing specifically which one, in the US, and Europe will see it rolled out for the same brand during the rest of this year.

“The personalisation of the customer experience and in-store experience are two areas that we want to make exceptional, and where we want to improve the e-commerce services we offer,” said Laetitia Roche-Grenet, Business Synergies Director at LVMH. 
 
“The needs of the customer are paramount in the luxury sector, and brands often struggle to emulate the exclusive experience online they offer in-store,” OneStock’s CEO Romulus Grigoras added. “LVMH is a pioneer in a market undergoing digital transformation and fully understands what being omnichannel can mean for growth and profitability. It is adding fresh excitement to online and in-store purchasing, which will provide a genuine competitive advantage.” 

OneStock and LVMH have been working closely together in recent periods with the former having been selected to join the luxury giant’s start-up accelerator for technology businesses, known as La Maison des Startups. 

Copyright © 2020 FashionNetwork.com All rights reserved.