Flipkart to resume e-commerce sales of essential products

Mar 26, 2020
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Walmart Inc’s Flipkart will resume e-commerce services for essential products after receiving federal and state government assurances on the safety of its delivery staff and a hassle-free supply chain.

Flipkart to resume e-commerce sales of essential products

Bengaluru-based Flipkart halted all shopping on its website and mobile app early on Wednesday, only hours after Prime Minister Narendra Modi ordered a 21-day nationwide lockdown to counter the spread of the coronavirus.

Though people worldwide have increasingly turned to online retailers to buy household goods, food and medicine as the crisis has deepened, there was confusion over Indian authorities’ mixed messages on e-commerce.

The confusion extended to some of those enforcing India’s lockdown, with reports of some deliveries being halted by police officers.

Announcing Flipkart’s partial resumption in services, a statement from Chief Executive Kalyan Krishnamurthy said the decision was made after it had been assured safe passage for its supplies and delivery workers by law enforcement authorities.

“(We) are resuming our grocery and essentials services later today,” Krishnamurthy said. The Flipkart Group also owns fashion portal Myntra and digital payments business PhonePe.

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