Published
Jan 13, 2017
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Amazon writes External Affairs Ministry, apologizes for hurting Indian sensibilities

Published
Jan 13, 2017

Amazon India head Amit Agarwal has written to External Affairs Minister Sushma Swaraj expressing regrets at hurting Indian sensibilities, External Affairs Ministry Spokesperson Vikas Swarup said on Thursday.


Amazon


Swarup in a tweet said Amazon, in a response to Sushma Swaraj's tweet, expressed "regret at hurting Indian sensibilities" and added that they have pulled off the offending item.

"Amazon is committed to respecting Indian laws and customs. The items offered by a third-party seller in Canada offended Indian sensibilities, Amazon regrets the same," it said. "At no time did we intend or mean to offend Indian sentiments," it added.

"A third-party seller, not Amazon, had listed these products for sale in Canada. These products were not available in India. After learning of the product's listing, we immediately removed them from the Canadian website and implemented measures to ensure that these products could not be sold on any of our other marketplace or websites," the letter said.

The letter also said that Amazon values "immensely" its relationship with the Indian government, the country's entrepreneurs and innovators, Indian customers and employees.

Sushma Swaraj on Wednesday had said Amazon must tender an unconditional apology and withdraw all products insulting the Tricolour, otherwise no Amazon official will get an Indian visa after being tweeted images of doormats featuring the Indian flag being available on Amazon Canada site by two vendors -- Mayers Flag Doormats and XLYL.
 

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