Paytm to hire 20,000 sales staff

By

Maverick Martins

Published
Dec 9, 2016

Paytm founder Vijay Shekhar Sharma said the company has given approval for hiring 20,000 sales people to reach consumers in more than 650 districts.

The company has witnessed a sharp increase in its customer base since demonetisation and the subsequent push from the government to create a stronger and broader digital payments infrastructure.
 
Paytm has 11,000 employees now, of which 1,500 were added in just the past one month, after Prime Minister Narendra Modi announced the withdrawal of `500 and ` 1,000 notes.

“Our hiring is limited only by the capacity of our human resources bandwidth to hire people. We are looking at a 10 member sales team for each district. We are also working with Niti Aayog to increase awareness,” Sharma said.

The company says the introduction of payments for feature phones has seen adoption of wallets by merchants and small towns rise dramatically. Any Paytm user without internet connection can now dial a toll free number to make a payment.

“We increased our capacity to handle calls to around 1,300sec, after our lines went busy on the first day we launched the service,” Sharma said.